

- Extraction
- Moisture
- Drying
Serve Xpert
Find cleanup and drying help for homes, condos, and businesses across Baltimore County. For a shared building, include the unit number and a contact who can coordinate access.
Service area
Check your property’s location before requesting service.

Communities in our service area include Towson, Catonsville, Dundalk, Parkville, White Marsh, Owings Mills, Hunt Valley, Pikesville, Essex, Reisterstown, and Cockeysville. We work with homeowners, businesses, and property managers.
We schedule based on the property location, type of damage, site access, and crew availability. Share what is happening now so we can discuss the next step.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
After a supply-line or appliance leak, report the room where the water started and any adjacent rooms, lower ceilings, or flooring that show changes. A moisture assessment can help determine whether water reached materials beyond the visible stain.
At a condominium, office, or retail property, let us know whether the affected room shares a hallway, utility space, or ceiling with another occupant. If there are limits on equipment delivery or work hours, include them with your request.
If common areas, a building system, or another unit may be involved, ask the association or manager who can authorize access and work. Provide that contact when you request service.
Yes. Water can reach layers under a finished floor and behind baseboards. The materials and measured moisture help determine how to approach drying.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
See how extraction, moisture mapping, controlled drying, and follow-up measurements work together after water damage.
Learn how water moves under floors and behind walls, which clues warrant a closer look, and how a crew checks for concealed moisture.
Prepare for a restoration visit. Learn what the crew checks, what measurements can show, and how findings become a proposed scope of work.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.