

- Extraction
- Moisture
- Drying
Serve Xpert
Check service availability in Fairfax County for water, mold, fire, or storm damage. If you noticed staining on an upper ceiling or damp insulation in the attic, tell us when it first appeared.
Service area
Check your property’s location before requesting service.

Communities in our service area include McLean, Tysons, Reston, Herndon, Vienna, Annandale, Springfield, Chantilly, Centreville, Oakton, and Burke. We work with homeowners, businesses, and property managers.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
Tell us which ceilings or rooms show moisture, whether it follows rain, and whether a roofer or HVAC technician has identified the source. Share where the attic hatch is located and any access limits that could affect an assessment.
For a townhome or managed property, identify the contact responsible for roof or exterior repairs. If the mailing city is Fairfax or Falls Church, include the complete street address and ZIP so we can review the specific property and service availability.
Yes. Share the repair date and where the roof leaked. We can review accessible affected materials and discuss any cleanup or drying that may be needed.
Yes. We review the property address, type and urgency of damage, access, and current scheduling before confirming service.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Learn how water moves under floors and behind walls, which clues warrant a closer look, and how a crew checks for concealed moisture.
Compare a visual mold assessment, independent sampling, remediation, and post-remediation verification so you can choose the right next step.
Prepare for a restoration visit. Learn what the crew checks, what measurements can show, and how findings become a proposed scope of work.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.