

- Extraction
- Moisture
- Drying
Serve Xpert
Request a service check for water, mold, fire, or storm damage in Prince George’s County. If the damage involves a rental or shared plumbing, identify the owner or management contact.
Service area
Check your property’s location before requesting service.

Communities in our service area include Bowie, Laurel, College Park, Upper Marlboro, Hyattsville, Greenbelt, and Largo. We work with homeowners, businesses, and property managers.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
If water came up from a toilet, floor drain, or another fixture, report all areas it reached, including common hallways or adjoining storage rooms. Keep the affected area clear and tell us whether a plumber or the building team has corrected the backup.
For apartments and commercial spaces, include the unit or suite number and the contact responsible for coordinating other occupants. Use the full property address when requesting availability.
Notify the owner or property manager promptly so they can coordinate source correction and access. Share their contact details and who can authorize cleanup when you request service.
Yes. Share when the drain was cleared, where the water traveled, and what materials were affected. Clearing the drain addresses the source and gives us information for planning cleanup.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Understand what water contamination categories mean, how a category can change, and why the source and affected materials guide cleanup.
Know what to avoid after a sewage backup, how contamination spreads beyond the visible water line, and what professional cleanup evaluates.
Compare cleaning, sanitizing, disinfection, and biohazard remediation, and learn how contamination and material type change the scope.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.