

- Extraction
- Moisture
- Drying
Serve Xpert
Request an availability check for a Philadelphia property. For a rowhouse, apartment, or commercial suite, include the floor, the type of damage, and how the work area can be reached.
Service area
Check your property’s location before requesting service.

Serve Xpert works with homeowners, businesses, and property managers in Philadelphia County. Include the street address and ZIP when requesting service.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
Include the street address, unit or suite, and the closest entrance to the affected area. If there is a narrow stair, rear alley, restricted parking, or limited loading window, share that before scheduling equipment delivery.
If smoke, water, or odor reached an occupied hallway or more than one unit, identify who can coordinate with the occupants and approve access. Include any rooms or floors the building team has already checked.
Yes. Start with the ZIP and full address. Share any known access restrictions and the building contact so we can confirm whether the request can be scheduled.
Yes. Provide the affected unit numbers, the type of damage in each, and who can grant access. That information helps the assessment focus on the rooms and common areas involved.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Learn how water moves under floors and behind walls, which clues warrant a closer look, and how a crew checks for concealed moisture.
Understand how dry, oily, and cooking residues differ, how smoke spreads, and why the cleaning method depends on the affected surface.
Prepare for a restoration visit. Learn what the crew checks, what measurements can show, and how findings become a proposed scope of work.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.