

- Extraction
- Moisture
- Drying
Serve Xpert
Request a coverage check for property cleanup in Montgomery County. For a condo, office, or rental, include the building contact and who can provide entry to the affected area.
Service area
Check your property’s location before requesting service.

Communities in our service area include Rockville, Silver Spring, Gaithersburg, Germantown, Bethesda, Olney, Wheaton, and Potomac. We work with homeowners, businesses, and property managers.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
For damage that affects more than one unit or floor, tell us where it was first seen and which areas the building team has already accessed. Identify the person responsible for coordinating unit access so we can discuss the assessment with the right contact.
Mention any loading reservations, elevator rules, building hours, or notices the property manager requires. Share photos and prior reports through the service request so the crew can review the scope before scheduling.
Provide the complete address, urgency, affected areas, service type, and access details. Availability is confirmed for the individual request.
Yes. Share what the manager or trade is handling, who can authorize the cleanup, and when the affected area is available for assessment.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Learn how a restoration team inventories, separates, cleans, dries, stores, and returns belongings affected by property damage.
Prepare for a restoration visit. Learn what the crew checks, what measurements can show, and how findings become a proposed scope of work.
Know which photos, dates, receipts, and project records to keep after property damage, and how to organize them by room and stage of work.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.