

- Extraction
- Moisture
- Drying
Serve Xpert
Request an availability check for a Berks County property. If a storm left an opening in the building, share when it was secured and which areas were exposed to rain.
Service area
Check your property’s location before requesting service.

Communities in our service area include Reading, Wyomissing, Kutztown, Birdsboro, Boyertown, Hamburg, and Fleetwood. We work with homeowners, businesses, and property managers.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
Report which roof, window, or door openings were affected and whether wind or rain can still enter. Share the status of any temporary protection or trade visit so the interior work can be coordinated around source correction.
For outlying addresses, mention driveway or loading limits and any roads affected by the storm. If floodwater came inside, share where it entered and whether it reached occupied rooms or equipment areas.
Yes. Tell us which openings are secured and whether the affected area can be reached safely. We can discuss the order of assessment, cleanup, and any work the appropriate trades need to complete.
511PA shows current traffic conditions and closures on its map. Tell us which road or entrance is affected so we can review access before scheduling.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Get clear first steps for water, fire, storm, mold, or biohazard damage, including when to stay out, whom to call, and what to document.
Compare how water enters from a plumbing leak, sewer backup, or outdoor flooding, and see why the source changes cleanup decisions.
Know when to stay clear after a storm, who should check wet electrical equipment, and how restoration starts once hazards are addressed.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.