

- Extraction
- Moisture
- Drying
Serve Xpert
Request a property cleanup assessment in Queen Anne’s County. Include the exact address and any access limits so we can confirm availability for Kent Island or mainland locations.
Service area
Check your property’s location before requesting service.

Communities in our service area include Centreville, Stevensville, Chester, Queenstown, Grasonville, and Kent Island. We work with homeowners, businesses, and property managers.
We review requests for this area based on the property address, urgency, travel, access, and crew availability. Share the exact location so we can confirm whether we can schedule the work.
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For active property damage, call and share the ZIP, the type of damage, and whether the source has been stopped. For a non-urgent assessment, send the property address, a description of the affected rooms, and photos if available.
We’ll review your request and confirm the next step based on the site conditions and our schedule.
If a storm affected the property, report any local road restrictions or debris near the entrance before scheduling. Share whether water entered through an exterior opening, rose from outdoors, or came from an indoor system during the storm.
If a crawlspace, utility room, or floor system was exposed to water, tell us where the access point is and whether someone has checked the utilities. Where relevant, use Maryland’s flood maps to look up the property address.
Provide the address and ZIP, a safe access route, the type of damage, and whether the issue is active. We’ll confirm whether the request can be scheduled.
Describe where the property was opened to rain or wind and which rooms or building materials got wet. Include any temporary protection and tell us if the opening is still exposed.
Restoration Resource Center
Learn more about assessing damage, planning cleanup, and what to share when you request service.
Compare how water enters from a plumbing leak, sewer backup, or outdoor flooding, and see why the source changes cleanup decisions.
Know when to stay clear after a storm, who should check wet electrical equipment, and how restoration starts once hazards are addressed.
Know which photos, dates, receipts, and project records to keep after property damage, and how to organize them by room and stage of work.
Share what happened and where. For an active emergency, call (888) 338-0519.
For assistance with this request, call (888) 338-0519.